Dr. Fried & Partner is a management consultancy with a strong focus on “Sales and Service”. We support our customers with a holistic consulting approach covering the core topics of strategy and implementation concepts, set-up and process organisations, service excellence, tailored it system solutions, digitalisation of the customer journey, change projects, management and controlling, and analytics. Our customers include renowned corporations and medium-sized companies from the most important economic sectors.
Dr. Fried & Partner offers specialist consulting expertise in the field of "Travel and Mobility". In addition to pioneering consulting solutions for sales and service, we also support our customers with the introduction of new IT system solutions, and in purchasing, process management and other business areas. We formulate and support the implementation of important projects for well-known companies in the fields of travel agencies and marketing, cruise operators and shipping lines, transportation and mobility, as well as incoming and events.
Our holistic consulting approach allows us to work towards the long-term success of our customers in a targeted manner. The basic prerequisite for this is thinking and working with the future in mind. In order to know today what will be required tomorrow, we regularly prepare and publish studies, white papers, and forecasts such as the Tourism Sales Climate Index (TVKI). We also provide a wide specialist audience with incentives for the future in the form of presentations and networking events. We act as a think tank for trends and future topics in order to sharpen our vision and the one of our customers.
“He who has stamina is almost there.” – Ernst R. Hauschka Not only excellent in consulting The team of management consulting Dr. Fried und Partner started this year with two relays at the Generali Munich Marathon on [...]> read more
The tourism sales climate index of Dr. Fried & Partner depicts a negative trend in October. On the one hand, the reason for this can be found in the fact that a slight decline in sentiment was regularly recorded in October over the [...]> read more
At the invitation of André Seibt, Managing Director of the TSS Group in Dresden, Dr. Markus Heller, Managing Partner of Dr. Fried & Partner, gave a lecture on “Changes in Travel Sales – Actively Seizing [...]> read more
Dr. Fried & Partner is a well-known name for industry experts and has stood for reliability, individual advice and partnership at eye level since its founding in 1968. After more than 50 years in fresh orange, Dr. Fried & [...]> read more
Even though travel agencies continue to perceive the 2019 booking year as weaker than the previous year, the slight upward trend in sentiment is continuing. Positive trends continue to emerge for September. On the one hand, the current [...]> read more