“Mastering Transformation” for Tour Operator, Travel Sales, Carrier and Cruise – Impressions of the ITB Convention 2023
Top-class stage guests, exciting industry insights, diverse perspectives and interesting discussions. On 7 March 2023 the time had finally come: the most important experts from the travel industry came together at the ITB Berlin Convention 2023 on... read more
10.03.2023
Dr. Fried & Partner with a central role at the 19th European Tourism Forum
19th European Tourism Forum: “Future prospects for the tourism sector – ways to recover from the Corona crisis and to develop a robust tourism industry” Dr. Markus Heller moderated the four-hour virtual event with top-class panellists... read more
03.11.2020
Quo vadis travel distribution – fvw online discussion
On behalf of QTA, Dr. Fried & Partner conducted an online survey on the topic of reorientation of travel sales with almost 6,000 QTA travel agencies. To present the partial results for the first time, fvw invited QTA's management team, including... read more
01.07.2020
Dr. Markus Heller as Speaker at the TSS Annual Conference in Berlin
At the invitation of André Seibt, Managing Director of the TSS Group in Dresden, Dr. Markus Heller, Managing Partner of Dr. Fried & Partner, gave a lecture on "Changes in Travel Sales - Actively Seizing Opportunities" at the Annual Conference... read more
27.09.2019
Dr. Markus Heller at the ITB Young Professionals Day
At the invitation of Tobias Klöpf, Lead of the Young Travel Industry Club, Dr. Markus Heller, Managing Partner of Dr. Fried & Partner, gave a presentation at the ITB Young Professionals Day on the trends and major topics of the travel industry... read more
12.03.2019
Stephan Haller with a keynote on the “Digitalization of Customer Service” at the TurnFriendly Talk 2018
Digitalization Transforms Customer Service and Encourages Interaction What are the challenges for customer service? What opportunities do we have by acting proactively and professionally? And what are the requirements for companies? Stephan Haller... read more
05.11.2018
Who Wins? Who Loses? In-depth Analysis of the Structural Change in the German Travel Market
Far-reaching structural changes will pose major challenges for the German travel market throughout the upcoming years. The whitepaper “Who Wins? Who Loses? In-depth Analysis of the Structural Changes in the German Travel Market." ,is the sound... read more
14.09.2018
Dr. Fried & Partner at the TIC Networking Event “Higher, faster, further, smarter. All good Things come in… Data! “
Following the invitation of Selligent, on June 11, 2018, around 50 executives and tourism decision-makers met at the Munich cooking school by star chef Andi Schweiger. The networking event hosted by the Travel Industry Club (TIC) discussed the... read more
13.06.2018
Digital change and how we deal with it
On 26 January 2017, our managing partner Stephan Haller held a keynote speech about “Digital change and how we deal with it” at the Globus Night 2017. In doing so, Stephan Haller called on travel agencies and tour operators to recognise the... read more
26.01.2017
Market and future development of airline distribution
In the context of the Lufthansa Travel Tech Provider Day on 25 January 2017, Dr. Markus Heller spoke about the key drivers of airline distribution (link to the current market study by Dr. Fried & Partner "Airline Distribution 2022"), highlighting... read more
25.01.2017